Need Help?

Welcome to the MyLuna Support Hub. Whether you're having technical issues, have feedback, or just want to learn more about your AI companion, you've come to the right place.

📱 Technical Support

Email: [email protected]

Response Time: 24–48 hours (usually faster)

Before Contacting Support:

1. Force quit and restart the app
2. Ensure you have the latest iOS version (iOS 16+ recommended)
3. Check your internet connection
4. Confirm microphone permissions are enabled (for voice features)

What to Include in Your Email:

• Your iOS version
• Device model
• Steps to reproduce the issue
• Screenshots (if applicable)

🔧 Troubleshooting Guide

Voice Features Not Working

• Go to iPhone Settings → MyLuna → Enable Microphone